Who We Are

Inroads2Excellence Inc. is a federally incorporated business corporation in Canada. It is an online educational platform providing academic support for a wide range of subjects of GCSE/IGCSE/O & (i)A levels, and IB through synchronous virtual classes.

Minimum Age

If you are under 13 years old, you must have a parent or guardian's permission to use our services, including accessing our website and providing any personal information.

Introduction & General Terms

We are committed to protecting your personal information. This policy explains how we collect, store, use, and share ("process") your data when you interact with our services, including:

• Visiting our website at i2xcellence.com
• Purchasing a subscription or course
• Contacting us for support or inquiries
• Engaging with us via social media or public reviews

We adhere to applicable data protection laws and best practices to ensure your information is handled responsibly and securely.

What Information We Process

We process different types of information when you interact with our services:

1. Device Information

Automatically collected when you access our website, including:

• Web browser details
• IP address and general location
• Time zone settings
• Website usage data (e.g., pages visited, referral sources)

2. Pseudonymous Information

Includes:

• Survey responses
• Social media interactions
• Public reviews of our services

3. Order Information

Collected when you make a purchase, including:

• Name and email address
• User role (e.g., student, teacher, parent)
• Account credentials

4. Payment Information

Collected and processed by our payment providers (e.g., Stripe, PayPal), including:

• Credit card details
• Billing address

5. Sensitive Information

We do not collect or process sensitive data as defined under applicable data protection laws.

How We Process Your Personal Information

We process your data for:

• Providing and personalizing our services
• Processing transactions and managing subscriptions
• Communicating with you (e.g., support, order confirmations, marketing)
• Fraud prevention and security monitoring
• Analyzing usage trends and improving our offerings

We may request your consent for specific processing activities, such as personalized advertising.

Sharing of Personal Information

We may share your data with:

• Payment processors (e.g., Stripe, PayPal)
• Analytics providers (e.g., Google Analytics, RudderStack, Amplitude)
• Business partners assisting in service delivery
• Law enforcement or regulatory authorities if required by law

How We Keep Your Data Safe

We implement security measures to protect your personal data from unauthorized access, misuse, and loss. While we take reasonable precautions, no system is completely secure.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict data processing
• Withdraw consent for marketing communications
• Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at admin@i2exellence.com.

Use of This Website by Children

Our website is not designed for children under 13. If you are under 13, please have a parent or guardian assist you.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

Do-Not-Track Features

We do not alter our data collection practices when receiving Do-Not-Track signals from browsers.

Right to Complain

If you believe we are not handling your data properly, you can file a complaint with the appropriate data protection authority.

Cookies Policy

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

For questions or concerns, contact us at admin@i2exellence.com.